As a trichologist, Penny James has spent years dedicated to understanding the science of hair and scalp health. Her passion has always been to help people achieve the healthiest hair possible. That’s why her partnership with Oribe Hair Care to develop the Serene Scalp Densifying Collection has been so important. It’s a product line that bridges the gap between science and beauty, empowering people to take control of their hair and scalp without sacrificing luxury. This partnership marks the first time a trichologist in the U.S. has worked directly with a luxury haircare brand to bring scalp science to the forefront of product development.

Have you ever noticed your hair feeling dry, brittle, and lifeless no matter how much conditioner you use? If so, there’s a good chance it’s burnt. Yes, burnt. Overusing heat tools like flat irons and blow dryers can cause serious internal damage to your hair, leaving it weak, frizzy, and prone to breakage and maybe beyond repair. But how does this happen? And more importantly, can you fix it? As a trichologist and master stylist, Penny James breaks down exactly what burnt hair is, how to tell if your hair is suffering from heat damage, and what you can do to prevent and repair it.

Triple washing, as the name suggests, involves washing your hair three times in a single session. While this may seem excessive, it could be an effective hair care strategy for certain hair types. However, many factors determine if this method is suitable for you. As a double-board-certified trichologist, Penny James knows the value of finding a healthy hair care regime that works for you. For some, this might include triple washing. But what are the pros and cons of engaging in this routine? Let's explore the potential benefits and drawbacks of triple-washing your hair along with best practices. 

As a board-certified trichologist with a practice in New York City for over a decade, Penny James been asked countless questions from clients about their hair and scalp health. That’s why she’s sharing the top five questions she most frequently encounters at her center—so we can keep learning together. Through these inquiries, you get simplified answers that jumpstart your journey and a glimpse into the meticulous approach Penny takes as a trichologist to address hair and scalp concerns.

The shampoo market is competitive, flooded with brands and specialists offering their distinct formulas that all intend to offer people some variation of healthier hair or scalp. So, what are the primary ingredients in your shampoo and how are they helping (or hurting) you? As a board-certified trichologist, I am especially passionate about educating people on hair and scalp product knowledge, including shampoo. That’s why I’m telling you all about the primary active ingredients in shampoo you should know about: surfactants.